Customizable High-speed Internet, Phone and Television
- With our advanced fiber optic network, NexGen delivers the fastest, most reliable internet connection there is to offer.
- Speeds up to 1Gbps
- Multiple speeds and rates to choose from
- Unlimited data usage
- No speed throttling
- Symmetrical speeds
- Instant On Self-Installs
- Managed Wi-Fi
- No contracts or early termination fees
- We provide next generation managed Voice Over IP (VoIP) phone services that are perfect for your home office or for users that desire the practical features of a traditional phone.
- VoIP Phone is similar to your traditional landline but is delivered over the Internet.
- Experience all the advanced features made possible over the internet while using your current home phone number.
- Forward calls to your mobile devices, send voicemails to your email, privacy controls, call recording and many more.
- Hosted PBX for your business solutions
- NexGen is an authorized dealer for DIRECTV and Dish Network.
- Our satellite television solutions do not require individual satellite dishes. Our one-dish solution enhances curb appeal and offers quick and easy installation.
- Not into satellite television? No problem! AT&T TV is available through NexGen.
NexGen Connected Communities has been delivering reliable, affordable and innovative communication solutions engineered specifically for multi-tenant residential communities since 2000. We understand the unique challenges of the MDU market and we know that providing superior connectivity is more important to prospective tenants than ever.
We use the latest in fiber optic internet technology, reaching speeds up to 1Gbps, to ensure your property is always at the leading edge of innovation. Along with our reliable internet, crystal-clear VoIP phone service and television solutions, you and your tenants will enjoy an outstanding customer service experience.
What makes NexGen different?
NexGen Connected Communities brings you solid, proven solutions for all your digital communications needs.
Keeping you connected with our advanced fiber optic network.
Do more with our symmetrical upload and download speeds up to 1Gbps.
Self-installs allow tenants immediate access to the Internet as soon as they move in.
No Data Caps
NexGen does not believe in limiting the services you pay for.
24/7 Technical Support
NexGen Connected Communities is here to help. It is important to know who to call when a service issue arises.
Outstanding Customer Service
When you call, expect to speak to an in-house Customer Service Representative who is specially trained for on-the-spot, one-call resolution.
Tenants will never have to sign contracts or pay early termination fees on Internet or phone services.
Our Engineering team continuously monitors bandwidth use to ensure consistent access and speeds, even during peak hours of usage.
Yes! You will be sure to find the perfect internet speed for your needs at a price you’ll love.
No! All of our internet packages have unlimited data usage.
Yes! All of our internet packages have symmetrical upload and download speeds.
No! Tenants are not required to sign a contract with NexGen or pay early termination fees. You simply call NexGen to cancel your account at any time.
Yes! Our US-based support team is always ready and willing to help 24/7.
Customer Service can be reached during business hours. Monday-Friday 8:00am-5:00pm (CST).
No! Unlike most telecommunications providers, we have minimal hold times. Get ready for the best customer service experience you can ask for!
24/7 Technical Support. No exceptions.
What our customers are saying...
Been using NexGen for 7 months now; Location: Waukee. Works fantastic. Had a few glitches in the beginning of not getting my full 200 mbps but been running great since. I work from home so constantly online and no issues. Would recommend!Angela Mueller
On behalf of The Plaza Board and all of The Plaza residents, I would like to recognize and thank you and the entire NexGen team for the outstanding support provided during our recent TV, phone and Internet conversion. From the initial negotiations through the final installation, NexGen’s customer-focused attention to detail has been noted and appreciated.Cynthia
I rarely leave reviews unless I’m seriously impressed. Tech CJ needs to be commended! After a storm (on a Sat. night) knocked out reception to my TVs/receiver , CJ called me from out of town & walked me through the steps to get things working again.Mary Thompson
I had NexGen for almost two years. Internet was fast, reasonably priced, and the one time I had a customer service issue (debit card was compromised, which affected autopay) NexGen resolved it quickly and even refunded the returned payment fee on my account. Highly recommend.Bobby Steinhoff