Service

Support

NexGen Connected Communities is here to help. It is important to know who to call when a service issue arises.


Provider Service Email Phone Number
DIRECTV Billing 1-800-531-5000
DIRECTV Add or remove programming 1-800-531-5000
DIRECTV Customer Service 1-800-531-5000
DIRECTV Technical Support Support@nexgencom.com 515-369-HELP
Analog CATV Support Support@nexgencom.com 515-369-HELP

DIRECTV Customer Service: 800-531-5000 or visit their website


Service State Email Phone Number
Billing All States Except Florida Billing@nexgencom.com 515-369-9000
Support All States Except Florida Support@nexgencom.com 515-369-HELP
Billing & Support Florida Support@nexgencom.com 239-333-0900

Service State Email Phone Number
Billing All States Except Florida Billing@nexgencom.com 515-369-9000
Support All States Except Florida Support@nexgencom.com 515-369-HELP
Billing & Support Florida Support@nexgencom.com 239-333-0900